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Frequently Asked Questions

I see my site is listed in your directory, but I did not recieve an award?

Once rated, an e-mail with your rating and a link to the award code is automatically sent out. If you did not receive it, chances are the e-mail was caught in a spam filter. Check your spam folder for an e-mail from chinesewebawards.com.

If you still cannot find the e-mail, don't worry. You can always login to your account and view all your submitted sites by clicking on the My Listings menu link. If a site has been rated, you will see a link at the bottom of the site listing called "Award Code." This will take you to the award code page which will display the award you received and the code to place on your site with instructions. This page is always available to your rated sites.

However, if you'd prefer another award e-mail be sent, just contact us and we will resend it to your within 72 hours at no charge!

on 07/09/2014 by Super User
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